1. Introduction
ShieldPort ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our threat intelligence platform, website, or services (collectively, the "Services").
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, do not use our Services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for our Services
- Request a demo
- Subscribe to our newsletter
- Contact our support team
- Participate in surveys or promotions
This personal information may include:
- Name
- Email address
- Company name
- Job title
- Phone number
- Billing information
2.2 Usage Information
We automatically collect certain information when you use our Services, including:
- IP addresses
- Browser type
- Device information
- Operating system
- Pages visited
- Time and date of your visit
- Referring website addresses
- API usage patterns
2.3 Cybersecurity Data
As a cybersecurity threat intelligence platform, we collect, process, and analyze data related to cyber threats, including:
- IP addresses associated with malicious activities
- Domain names linked to threats
- Malware samples and signatures
- Indicators of compromise (IoCs)
- Threat actor information
- Vulnerability data
This data is collected from various sources, including public repositories, partner feeds, honeypots, and our own security research.
3. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Send administrative information, such as updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Deliver personalized content and recommendations
- Monitor and analyze trends, usage, and activities in connection with our Services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Develop new products, services, features, and functionality
- Generate and share anonymized and aggregated insights and reports related to cybersecurity threats
4. How We Share Your Information
We may share your information in the following situations:
4.1 With Service Providers
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
4.2 For Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4.3 With Your Consent
We may disclose your personal information for any other purpose with your consent.
4.4 For Legal Compliance
We may disclose your information where we believe it is necessary to comply with applicable laws, judicial proceedings, court orders, or legal process, or to protect our rights, property, or safety or that of our customers or others.
4.5 Threat Intelligence Sharing
As part of our cybersecurity services, we may share anonymized and aggregated threat intelligence data with partners, researchers, and the broader security community to improve collective defense against cyber threats. This shared information does not include personal data unless explicitly consented to or required by law.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Services and to hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
We use cookies for the following purposes:
- To enable certain functions of the Service
- To provide analytics
- To store your preferences
- To enable advertisements delivery, including behavioral advertising
- To authenticate users and prevent fraudulent use of user accounts
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
6. Data Security
The security of your data is important to us. We implement appropriate technical and organizational measures to protect the information we collect and maintain. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Our security measures include:
- Encryption of data in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication mechanisms
- Regular security updates and patches
- Employee security training and awareness
- Incident response planning
While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the secrecy of any credentials used to access your account, and you should notify us immediately of any unauthorized use of your account.
7. International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
8. Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- Right to Access - You have the right to request copies of your personal data.
- Right to Rectification - You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure - You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing - You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability - You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
If you would like to exercise any of these rights, please contact us using the contact information provided below. We may ask you to verify your identity before responding to such requests.
9. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
For threat intelligence data, we maintain historical records for analysis and trends. This data is anonymized where possible and subject to our internal data retention practices and legal requirements.
10. Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
11. California Privacy Rights
If you are a California resident, you have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA). These include:
- The right to know what personal information we collect about you
- The right to know whether we sell or disclose your personal information
- The right to request deletion of your personal information
- The right to opt-out of the sale of your personal information
- The right to non-discrimination for exercising your CCPA rights
To exercise your rights under the CCPA, please contact us using the information provided at the end of this Privacy Policy.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
contact@shieldport.io